Liaison.
Enterprise CRM based AI Platform
A unified hub to handle conversations across every Website your customers use.
Instant Solved Inquiries
Customer Care
Liaison is an intelligent multi-tenant AI chatbot platform that integrates seamlessly with your website, leveraging a custom knowledge base to deliver instant, context-aware support. It also enables visitors to book meetings directly within the chat, alongside a range of powerful business automation features.
Designed to fit seamlessly into your existing workflows, helping your team automate tasks, improve efficiency, and scale operations with confidence.
Multi-tenant architecture for multiple agents under one workspace
Omnichannel sync across Websites
Instant RAG context lookup from your documentation
Smooth handoff to human support agents when needed
From script tag to solved tickets in an afternoon.
Embed the widget, index your knowledge base, and let Liaison quietly resolve most conversations before your team ever sees them.
Embed on your site
Drop one script tag into your website. The widget appears instantly for all visitors, no rebuild needed.
Feed the knowledge base
Point Liaison at your docs, PDFs, or a URL. RAG index built in minutes, ready to answer.
Resolve conversations
Liaison handles 85% of inbound queries end-to-end. Only complex or high-stakes cases are routed to your team.
Isolated per tenant, encrypted per conversation.
Every customer conversation is isolated per tenant and no data crosses workspace boundaries. Chat transcripts are encrypted at rest and purged on your retention schedule.
- SOC2 Type II compliant infrastructure
- End-to-end AES-256 data encryption
- 99.99 percent guaranteed SLA uptime
- Zero data retention on LLM processing